Privacy

Privacy Policy

This Privacy Policy outlines how we collect, use, and share your information when you interact with our Service. It also details your privacy rights and the steps we take to safeguard them.
By accessing or using our Service, you acknowledge and consent to the collection and processing of your information as described in this Policy. We utilize personal data to enhance the Service’s functionality and optimize its performance.
We reserve the right to modify this Policy in the future, as necessary. By continuing to use the Services after any updates have been implemented, you accept the revised terms. The most recent revision date will be displayed at the bottom of this document. Any significant modifications will be communicated through notices posted on our websites. We encourage you to periodically review this page to stay informed about updates.

Use of Services

By using our Services, you confirm that all information you provide to LUMINVO is accurate, current, and complete. Additionally, you must be at least 18 years old to use our Services, as we do not knowingly collect information from individuals under this age.
If you are a resident of the EU or the UK, access to the Services may be denied in cases of policy violations or other legitimate reasons. If you reside outside of these regions, LUMINVO reserves the right to restrict access at any time, at its discretion, including but not limited to violations of these terms.
When engaging with the Services, including any features that involve posting or retrieving content from third-party platforms, you assume full responsibility for the information you share.
You are permitted to use the Services only within their intended scope and in compliance with the permissions granted under this Agreement.
Our Services may contain links to external websites and applications. For example, you may have the option to share Service-related materials on third-party platforms. Please note that these external services may make shared content publicly accessible.
Certain third-party websites may charge fees for services or content. Before engaging in any transactions with third parties, it is your responsibility to review and confirm any applicable costs. Any information about third-party pricing that LUMINVO provides is purely for reference.
Your interactions with external platforms are at your own risk, and LUMINVO bears no responsibility for the actions, policies, or content of third-party websites or applications.

Privacy and Data Disclosure

Any personal data provided while using the Services is processed in accordance with our Privacy Policy and Cookie Policy.
You can review these policies at any time.

Bookings with Third-Party Providers

Important Notice: LUMINVO does not directly sell travel bookings.
Our platform may display advertisements and facilitate travel bookings offered by third parties. However, LUMINVO is not the provider of these services and is not responsible for managing or fulfilling any bookings. When you make a booking with an external provider, your agreement is strictly between you and the third party.
LUMINVO does not act as a buyer, seller, contracting party, or intermediary in any booking transactions. If you engage with a third-party provider, you must adhere to their specific purchase terms, privacy policy, and any additional service-related policies.
Your interactions with these third-party providers are undertaken at your own risk, and LUMINVO is not liable for any consequences resulting from these engagements. We disclaim responsibility for any errors, misrepresentations, service failures, legal breaches, or other issues related to third-party providers.
LUMINVO is not a travel agency and does not provide transportation, accommodation, tour organization, or similar services. The presence of third-party listings on LUMINVO’s platforms does not imply endorsement, sponsorship, or an affiliation between LUMINVO and those providers.
You acknowledge that LUMINVO does not guarantee the accuracy or completeness of third-party information published within our Services.
Our Services may also include links to external provider websites, over which LUMINVO has no control.

Third-Party Website Links

Our platform may include links to external websites operated by third parties. These links are provided solely for reference purposes. LUMINVO does not control, endorse, or assume responsibility for any content, data handling practices, or activities occurring on these websites.
It is your responsibility to exercise caution when visiting external websites or downloading software, ensuring that they are free of malware, viruses, or security risks.
The presence of third-party links within our Services does not imply endorsement of those platforms or their operators.
Before interacting with any third-party service, we strongly recommend reviewing their terms of use and privacy policies, as their practices may differ from LUMINVO’s.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

Account – A personal profile created to access the Services.
Affiliate – Any entity controlled by or under common control with LUMINVO.
Cookies – Small data files stored on a user's device to enhance website functionality.
Device – Any hardware used to access the Services, including computers, smartphones, and tablets.
Personal Data – Any information that can directly or indirectly identify an individual.
Service – The platform, website, or application providing access to LUMINVO’s content and features.
Service Provider – External organizations processing data on behalf of LUMINVO.
Usage Data – Automatically collected data related to Service interactions.
You – The individual or organization utilizing the Services.

Collection of Personal Data

While using our Services, we may collect the following types of personal data:

Email address.
Phone number.
Usage data (e.g., IP address, browser type, visited pages, time spent on the site, and diagnostic reports).

This data is automatically collected when interacting with the Services.

Tracking Technologies

To improve user experience, we use tracking technologies, such as:

Browser Cookies – Small files stored on your device to customize settings and improve performance. These can be managed via browser preferences.
Web Beacons – Invisible pixels embedded in emails or web pages to collect engagement statistics.

Both session-based and persistent cookies are used to facilitate authentication, remember user preferences, and enhance platform performance.

How We Use Personal Data

We process your personal information for various purposes, including:

Providing and maintaining the Services.
Managing user accounts and access permissions.
Complying with legal and contractual obligations.
Sending notifications, updates, and personalized recommendations.
Responding to inquiries and customer support requests.
Facilitating corporate transitions, such as mergers or acquisitions.

Data Sharing and Retention

We may share your personal data under specific conditions, such as:

With service providers for analytics and customer communications.
As part of corporate transactions, including mergers or sales.
With affiliated companies under the same privacy safeguards.
With your consent, for promotional or collaboration purposes.

Personal data is stored for as long as necessary to fulfill the purposes outlined in this Privacy Policy. While we take precautions to secure stored information, no system is entirely immune to security risks.

Children’s Privacy

Our Services are not intended for individuals under 21 years of age. If we discover that a minor has provided personal data, we will promptly delete the information.

External Links

The Services may contain links to third-party websites. We are not responsible for the data privacy practices of external sites and recommend reviewing their respective policies before engaging with them.

Policy Updates

This Privacy Policy may be updated periodically. Changes will become effective upon publication, and we will provide prior notice where necessary.

Customer Support

You can find answers to your questions or contact us or via email at info@luminvo.com.
Additionally, you can send us a message at:

NOTUS DIGITAL LTD
53 ST. GEORGES ROAD
SHAFTESBURY
ENGLAND SP7 8NJ.